Coding

Coding

Radiology Medical Billing Services | Complete Guide

Radiology medical billing is the process of coding, submitting, tracking, and collecting payment for imaging services. It involves more than assigning a CPT code. Practices also have to manage prior authorization, professional and technical components, modifiers, payer rules, medical necessity, denials, and accounts receivable. This guide explains the full radiology billing process and the areas that can directly affect reimbursement. What Is Radiology Medical Billing? Radiology medical billing turns diagnostic and interventional imaging services into insurance claims and manages those claims until they are paid or otherwise resolved. The process connects clinical documentation with CPT and ICD-10-CM coding, payer requirements, authorization rules, claim submission, payment posting, and denial follow-up. For a radiology practice, billing may involve services such as: The billing requirements can vary based on the procedure, payer, place of service, provider, and whether the professional or technical component is being reported. Why Is Radiology Billing Different From General Medical Billing? Radiology billing has several layers that are not always present in a standard office visit. The same imaging study may involve a facility performing the scan and a radiologist interpreting the images. Advanced imaging may also require prior authorization before the patient can receive the service. This makes radiology medical billing highly dependent on accurate coordination between the ordering provider, imaging facility, radiologist, billing team, and insurance payer. A billing team may need to confirm: How Does Radiology Medical Billing Work? A strong radiology billing workflow starts before the imaging study takes place. Authorization and eligibility should be checked early, followed by documentation and coding review. After the claim is submitted, the billing team monitors payer responses, posts payments, and works on any rejected or denied claims. The typical workflow includes: An error at any stage can create additional work later. For example, an authorization problem discovered after the procedure may be much harder to resolve than one identified before scheduling. Radiology Prior Authorization Requirements Prior authorization is an important part of radiology revenue cycle management because many payers require approval for selected advanced imaging services. CT, MRI/MRA, PET, and nuclear cardiology procedures may be subject to authorization depending on the payer and plan. Practices should verify requirements before scheduling rather than assuming every imaging service is covered without approval. Payers use prior authorization to review whether certain services meet their coverage and clinical criteria. UnitedHealthcare’s current radiology program, for example, lists CT, MRI/MRA, PET, and nuclear cardiology among advanced outpatient imaging services that may require prior authorization. Its 2026 updates also show that specific CPT codes can be added to these programs over time. A practical authorization workflow should include: Missing authorization can result in a denied claim. In some cases, the provider may have limited ability to recover the expected reimbursement after the service has already been performed. Authorization also does not guarantee payment. Eligibility, coverage, medical necessity, coding, documentation, and other claim requirements can still affect the final outcome. What Are Professional and Technical Components in Radiology? The professional component generally represents the radiologist’s work in interpreting an imaging study and preparing the report. The technical component represents the resources required to perform the study, including equipment, staff, supplies, and facility resources. When different entities provide these components, they may be billed separately under applicable rules. For example, an imaging center may perform an MRI while a radiologist in another location interprets the images. The facility may bill the technical component, while the radiologist or appropriate entity bills the professional component. The distinction matters because incorrect component billing can create claim errors and payment problems. Which CPT Codes Are Used in Radiology Billing? CPT codes identify the medical service or procedure performed, while ICD-10-CM codes describe the diagnosis or clinical condition supporting the service. Radiology billing teams need to make sure the selected codes accurately reflect the documentation and the actual service performed. Common Radiology CPT Code Examples CPT Code  Example Service What the Billing Team Should Review 71046 Chest X-ray, 2 views Documentation, views performed, component billing, and applicable payer rules 74177 CT abdomen and pelvis with contrast Medical necessity, contrast documentation, authorization, and component billing 70553 MRI brain without and with contrast Authorization, documentation, contrast use, and professional/technical reporting These examples are intended to illustrate how specific radiology services are represented in CPT. They should not replace the current CPT code set or payer-specific guidance. Radiology coding also changes over time. The AMA’s current CPT information shows continued updates for new imaging technologies and services. The CPT 2027 release includes new and revised radiology codes and a new table for head and neck magnetic resonance angiography. Which Modifiers Are Used in Radiology Medical Billing? Modifiers provide additional information about a service and can affect how a claim is processed. In radiology, they are particularly important when professional and technical components are billed separately or when a procedure has circumstances that require additional clarification. Common modifiers include: CMS also recognizes modifiers such as XE, XP, XS, and XU for appropriate NCCI circumstances. These modifiers should be supported by the actual clinical situation. They should not be added simply to bypass a coding edit. How Is Radiology Reimbursement Calculated? For services paid under the Medicare Physician Fee Schedule, reimbursement is based on relative value units, geographic adjustments, and a conversion factor. The main RVU categories are Work RVU, Practice Expense RVU, and Malpractice RVU. CMS applies geographic practice cost indexes to these components before applying the conversion factor. In simplified terms: Payment = Geographically adjusted RVUs × Conversion Factor The Work RVU reflects the physician’s time, effort, and clinical intensity. The Practice Expense RVU reflects resources such as staff, equipment, supplies, and facility costs. The Malpractice RVU represents professional liability costs. The actual Medicare formula is more detailed because each component receives its own geographic adjustment. CMS updates the Physician Fee Schedule and its underlying values over time, so billing teams should use the applicable year’s data rather than relying on outdated reimbursement figures. What Is AI-Assisted Diagnostic Imaging? AI-assisted imaging uses software to

CO-97 Denial Code
Coding

CO-97 Denial Code: What It Means and How to Fix It

A CO-97 denial code can be confusing when it first appears on a healthcare claim. The claim may have been submitted correctly, but the payer says the service is already included in the payment for another service or procedure. In simple terms, the payer is saying, “We’re not paying this service separately.” The official Claim Adjustment Reason Code (CARC) 97 means that the benefit for the service is included in the payment or allowance for another service or procedure that has already been adjudicated. CO-97 denials are commonly associated with bundled services, coding combinations, payer-specific payment policies, or services that are considered part of another procedure. The good news is that a CO-97 denial isn’t always the end of the claim. Once you understand why the payer applied it, you can determine whether the service was correctly bundled, whether the claim needs a correction, or whether an appeal is appropriate. What Does CO-97 Mean? CO-97 consists of two parts: CO: Contractual Obligation97: Payment for the service is included in the allowance for another service or procedure. CMS explains that the CO group code assigns financial responsibility to the provider for the unpaid portion of the claim. The “97” portion identifies the reason for the adjustment. For example, suppose a provider bills two services performed during the same encounter. The payer may determine that one service is already included in the reimbursement for the primary procedure. Instead of paying both services separately, the payer bundles them together and applies CO-97 to the additional service. CMS has specifically used CO-97 for services that are bundled into another payable service. CO-97 at a Glance Item  Meaning Denial Code  CO-97  Group Code  CO Reason Code  97 Type  Claim Adjustment Reason Code  Basic Meaning  Service is included in payment for another service or procedure  Common Cause  Bundling or payer payment policy  Provider Responsibility  Usually provider contractual obligation  Next Step  Review claim, coding, payer policy, and related services  Why Do CO-97 Denials Happen? There isn’t just one reason for a CO-97 denial. Bundled Services This is one of the most common causes. Some procedures are designed to be billed together, with payment for the related service included in the primary procedure. CMS uses National Correct Coding Initiative (NCCI) methodologies to identify certain code combinations that should not be separately reported under specific circumstances. CMS also notes that private insurers may choose to adopt NCCI methodologies. Incorrect Modifier Use A modifier may sometimes be necessary to show that two services were separately identifiable. If the appropriate modifier isn’t reported, the payer may consider the services part of the same procedure and apply CO-97. However, a modifier should never be added simply to force payment. The documentation and payer rules need to support separate reporting. Duplicate or Overlapping Services A payer may determine that a service overlaps with another service already processed for the same patient, provider, date, or encounter. The claim may therefore be adjusted because the payer considers the service already included. Payer-Specific Billing Rules Not every payer handles every code combination in exactly the same way. Medicare, Medicaid programs, and commercial insurers may have different reimbursement policies. A claim that is paid separately by one payer may be bundled by another. That’s why the payer’s specific policy should be checked before correcting or appealing a CO-97 denial. Incorrect Code Combination Sometimes the issue is simply that the submitted CPT or HCPCS codes don’t accurately represent the services performed. If the codes create a bundling conflict, the payer may process one service and deny the other with CO-97. How to Fix a CO-97 Denial The first mistake to avoid is immediately resubmitting the same claim. If nothing changes, the same denial may happen again. Instead, follow a structured review. Step 1: Review the ERA or EOB Start with the electronic remittance advice (ERA) or explanation of benefits (EOB). Look at the specific claim line that received CO-97. Check the CPT or HCPCS code, units, modifiers, date of service, and any accompanying Remark Code. CMS explains that remittance advice uses group codes, CARCs, and RARCs to communicate why a claim or claim line was adjusted. The RARC can provide additional information about why the payer applied the adjustment. Step 2: Identify the Other Service CO-97 specifically indicates that the denied service is included in another service or procedure. Find the other code that the payer considered the primary or payable service. Ask: This often reveals the reason behind the denial. Step 3: Check Coding and NCCI Edits Review the applicable coding guidelines and NCCI edits. CMS updates NCCI edit files regularly, with updates generally occurring at least quarterly. If the two codes are subject to a bundling edit, determine whether the services were appropriately reported. Step 4: Review Documentation Documentation matters when deciding whether two services should be reported separately. Review the patient’s medical record, operative report, procedure note, or other relevant documentation. If the documentation does not support separate services, an appeal may not be appropriate. If the record clearly supports separately identifiable services and the payer’s policy allows separate reimbursement, there may be grounds for correction or appeal. Step 5: Check Modifier Requirements If the services were genuinely separate and the payer allows them to be reported separately, determine whether a modifier was required. For example, modifier 59 or an applicable X{EPSU} modifier may be appropriate in certain circumstances. Don’t use a modifier simply because CO-97 appeared. The medical documentation and coding rules need to support its use. Step 6: Correct or Appeal the Claim After reviewing the denial, decide which action makes sense. If the claim was coded incorrectly: Submit a corrected claim according to payer instructions. If the service was properly bundled: Accept the adjustment and don’t rebill it as a separate service. If the service was separately reportable and documentation supports it: Submit an appeal with the necessary documentation and explanation. Can You Appeal a CO-97 Denial? Yes, a CO-97 denial can sometimes be appealed, but not every CO-97 denial should

Coding

The 2024 Guide to CPT Code Updates

Table of Contents Introduction Themes Revisions & Deletions Steps Conclusion Each year, the American Medical Association (AMA) releases updates to the Current Procedural Terminology (CPT®) code set. Staying current isn’t just about compliance—it’s about ensuring your practice is accurately and optimally reimbursed for the services you provide. Here’s a breakdown of the critical 2024 CPT code updates you need to implement. Major Themes for 2024:This year’s changes heavily reflect the evolving healthcare landscape, with significant updates in digital health, prolonged services, and psychiatry. Key Additions to Know: New & Revised Prolonged Service Codes: The complex prolonged service codes (99417, 99418) have been deleted. For 2024, use: 99417: Prolonged outpatient evaluation and management (E/M) service beyond total time. G2212: New Code for prolonged inpatient or nursing facility E/M service beyond total time. Critical: Ensure your billing team understands the new time thresholds and reporting rules. Digital Health Expansion: The “Category III” telehealth codes are now permanent “Category I” codes, solidifying the role of remote care. 98980, 98981: Remote therapeutic monitoring (RTM) service codes have been revised for clarity. Continue to use 99453, 99454, 99457, 99458 for remote physiologic monitoring (RPM). Psychiatry Code Overhaul: The psychiatric evaluation and management codes (90791, 90792) have been deleted and replaced with new codes that align with the E/M office visit structure (based on medical decision making or time). 90885, 90887: New codes for psychiatric diagnostic evaluation. 90889, 90890: New codes for interactive complexity. Maternal Care Services: New codes have been added for comprehensive postpartum care and cesarean delivery bundles to better reflect current clinical practice. Other Notable New Codes: 0604T, 0605T: Transcervical uterine artery embolization. 0651T: Ablation of malignant prostate tissue using high-intensity focused ultrasound (HIFU). Important Revisions & Deletions: Review changes to vaccine administration codes (90460, 90461). Codes for hydration (90760, 90761) have been deleted. Pay close attention to revised descriptors for many surgery and radiology codes. Action Steps for Your Practice: Update Your Systems: Ensure your EHR, practice management, and billing software have been updated with the 2024 code set. Educate Your Team: Provide mandatory training for both clinicians and coders. Accurate documentation drives accurate coding. Review Superbills: Update all patient-facing superbills and encounter forms immediately. Consult Your Biller: Work with your in-house or outsourced billing team to understand the impact on your most common services. Conclusion: Failing to implement CPT updates can lead to claim denials, delayed payments, and lost revenue. Proactive adaptation is key to a smooth and profitable revenue cycle in 2024. Need help navigating the 2024 coding changes? Our certified medical coders and billing specialists are always up-to-date on the latest regulations. Partner with us to ensure your coding is accurate, compliant, and optimized for maximum reimbursement.

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